ActiveTrainingWorld Limited

ActiveTrainingWorld is registered in England as ActiveTrainingWorld Ltd, 07808196

The company address is:

ActiveTrainingWorld Ltd

The Workstation

Room 16

Arquen House

4-6 Spicer Street

St Albans

AL3 4PQ

 

07958 497 507

 

If you would like to contact us then please use the form. We try to respond to all emails within 48 hours

Before you do though have a quick read below:

Online entry questions

ActiveTrainingWorld do not organise all of the events on our website. For many of the events we are just providing an online entry service. On www.activetrainingworld.co.uk/events there is a list of all events. In the first column there is a logo showing the club/company organising the event and there is also a contact email address on each event entry page (under Event Profile). Your query will be answered a lot quicker if you contact the organiser directly. 

Refunds and Transfers

ActiveTrainingWorld do not offer transfers or deferrals for any events listed on the website. Instead every person who books an event has the option to purchase "Refund Protection" which allows them to get a full refund of entry fees in the event of an injury, illness or other reasons specified on the policy. The link to claim your refund is on your confirmation email along with your booking reference number.

Confirmation Emails

Confirmation emails are sent out automatically following each booking. You will get one from our payment provider (WorldPay) and one from us. If you haven't received our confirmation email then please check your spam folder before contacting us. If the email did go into your spam folder then please add us to your safe list so you don't miss out on future emails about the race.

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