ActiveTrainingWorld is registered in England as ActiveTrainingWorld Ltd, REGISTERED COMPANY NO: 07808196
The company address is:
4-6 Spicer Street
If you would like to contact us then please use the form. We try to respond to all emails within 24 hours
Before you do though have a quick read below:
Online entry questions
ActiveTrainingWorld do not organise all of the events on our website. For many of the events we are just providing an online entry service. On our EVENTS LISTING PAGE there is a list of all events. In the first column there is a logo showing the club/company organising the event and there is also a contact email address on each event entry page (under Event Profile). Your query will be answered a lot quicker if you contact the organiser directly.
Refunds and Transfers
ActiveTrainingWorld do not offer transfers or deferrals for any events listed on the website. Instead every person who books an event has the option to purchase “Refund Protection” which allows them to get a full refund of entry fees in the event of an injury, illness or other reasons specified on the policy. The link to claim your refund is on your confirmation email along with your booking reference number.
Confirmation emails are sent out automatically following each booking. You will get one from our payment provider (WorldPay) and one from us. If you haven’t received our confirmation email then please check your spam folder before contacting us. If the email did go into your spam folder then please add us to your safe list so you don’t miss out on future emails about the race.
THIS PAGE IS CURRENTLY BEING UPDATED. THE FORM WILL BE READY SOON BUT IN THE MEANTIME PLEASE EMAIL EVENTS@ACTIVETRAININGWORLD.CO.UK